In battery storage, Rakhesh says it takes "a minimum of nine months, nine to 12 months from first meeting through to somebody signing a contract" — then the customer builds the project, which takes another 12 to 18 months before first recurring revenue. The answer is trust built over years: his first customer was a relationship that started four years prior.
See Rakhesh Martyn's full take
The reason the cycle is so long is what's at stake: customers are handing over "the keys to their hard earned projects" — assets where infrastructure investors have spent a hundred to two hundred million dollars per transaction expecting a minimum 12% internal rate of return. It takes a long time for somebody to build that trust in you.
Rakhesh's playbook is track record plus radical honesty. In energy, after you leave the buyer's office they get on LinkedIn, find shared connections, and call to ask "what do you know about this guy, is he any good?" His edge: "I've never lied, I've always been me, I've always been genuine and I've always delivered" — and when he failed at something, he was open about why. "Anyone that's out there saying they've got all the solutions is lying. But if you can show to a customer that you've lived it, and that's where your solution comes from, then you have a much greater chance of success."